North Lake Tahoe Express Terms & Conditions
Important Information - Please Read
Travel time between the Reno-Tahoe Airport and North Lake Tahoe is estimated to be 1 to 1.5 hours depending on traffic and weather. Fares and schedules are subject to change. North Lake Tahoe Express cannot assume responsibility for making airline connections.
Carrier assumes no responsibility for the acts or omissions of others, bad weather conditions, for lost or stolen baggage or personal items left behind. Timetables are not guaranteed. No stops will be made without reservations to lodging properties.
Airport Pickup Information
Meet your driver at the North Lake Tahoe Express airport counter; located in Baggage Claim behind the rental car counters between doors A & B in the Reno Tahoe International Airport. All passengers must be ready to depart at scheduled times.
North Lake Tahoe - Truckee Information
Please be ready 5 - 10 minutes early to allow time for loading luggage. The driver cannot wait if passengers are late. Departure times will be earlier if there is a winter storm.
There are two locations where you can park your car overnight to travel via the North Lake Tahoe Express airport shuttle.
- Truckee-Tahoe Airport. $4 per night. Please pay inside the terminal.
- Incline Village Recreation Center. Go to the information desk with your registration form. If you are departing at a time when the Recreaton Center is closed please place registration form on your dash board for visibility.
If a round trip is changed to a one way trip the one-way rate will apply for the trip. Cancellations must be completed 24 hours prior to trip. If a round trip is changed to a one way trip the one-way rate will apply for the trip. All cancellations and advanced notice itinerary changes must be completed 24 hours prior to trip.
Itinerary changes can be completed by calling 1-866-216-5222.
Cancellations must be completed 24 hours prior to trip. To cancel your reservations, please call 1-866-216-5222 for any trip cancellations.